Tag: Artificial Intelligence (AI)
Artificial Intelligence (AI) and humans in Customer experience (CX) – not an either/or situation – By Merijn te Booij
AI is by far the biggest hype I have seen in my career, and for good reason. It could revolutionise customer experience at a time when experience and service are the final frontier in differentiation. ...
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Google to build new campus in Taiwan
Google on Tuesday said that it would open an engineering hub in Taiwan aimed at developing Artificial Intelligence (AI) technologies. “We’re going to be expanding our presence in Taiwan with a new campus located in New ...
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